At Violet Crown Luxe, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit loveshacksociety.com or participate in our membership club and events. By using our site, you agree to these terms.
1. Information We Collect
We gather information to provide and improve our membership services, events, and community experience. The types of information we collect include:
- Personal Information: When you join as a Patron or register for events, we may collect your name, email address, phone number, billing details, and documents (e.g. Testing Results via the Patron Portal).
- Patron Data: Details like your patron status, event attendance, and profile settings entered through our online portal. For privacy and security we do verify every patrons identity using our merchant provider Stripe. All identify verification documents like your ID and face selfie are collected, stored, and managed by Stripe.
- Usage Data: Automatically collected data such as your IP address, browser type, pages visited, and interactions with our site such as web server logs and statistics analytics.
- Communication Data: Information from emails, support requests, or interactions with our staff, including Discord-based virtual events.
2. How We Use Your Information
We use your data to operate our club, deliver events, and enhance your experience. Specifically, we:
- Process patron accounts and event registrations through our secure payment system powered by Stripe.
- Manage your account, including profile data, testing status, and patron status.
- Send updates, event reminders, and newsletters regarding policy changes..
- Ensure compliance with legal obligations, such as verifying uploaded documents for event eligibility.
3. How We Share Your Information
We do not sell your personal data. We may share information only in these cases:
- Service Providers: We do share a minimal amount of data with our payment processor (Stripe) with regards to payments and identity verification requirements.
- Legal Requirements: If required by law, such as responding to a court order in Travis County or Texas authorities.
- Business Transfers: In the unlikely event of a merger or sale, your data may transfer to new owners under similar protections.
4. Your Rights and Choices
You have control over your data. Here’s what you can do:
- Access or Update: View your profile in the Patron Area by clicking the “Account” menu item, or contact us to update details.
- Delete Data: Request deletion of your account by contacting a staff member, subject to legal retention needs (e.g., payment records).
- Cookies: Adjust browser settings to block cookies, though this may affect site functionality (e.g., event forms, booking, making payments).
For questions contact us at info@loveshacksociety.com or Violet Crown Luxe, LLC, 5900 Balcones Drive, Suite 100, Austin, TX 78731.
We may update this policy from time to time. Check back here for changes. Thank you for being a Patron!
Last Updated: April 14, 2025